While communication sounds like it should be instinctive, all too often when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings and conflicts ensue. Whether you’re trying to improve communication with your spouse, kids, boss, or coworkers, learning communication skills can deepen your connections to others and improve your social and emotional health.
The key to success in relationships lies in your ability to communicate well. But it’s not the words that you use but your nonverbal cues or “body language” that speak the loudest.
Whatever the cause of disagreements and disputes, by learning these skills for conflict resolution, you can keep your personal and professional relationships strong and growing.