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Taking the time out of your schedule to prioritize mental health can be challenging. Online psychiatry, also known as telepsychiatry, is one way to access mental health care from home. Much like online therapy, virtual psychiatry allows you to connect with a clinician without the commute, which can help those with busy schedules or limited mobility.
What’s the difference between psychiatry and therapy?
Psychiatry is mental health care delivered by a psychiatry provider Psychiatry providers include doctors board-certified in psychiatry (MDs, DOs) and psychiatric nurse practitioners (NPs). such as a board-certified, licensed physician or a psychiatric nurse practitioner. Psychiatry providers can assess, diagnose, and treat mental illness.
In contrast to licensed therapists, psychiatry providers have different scope of treatment options for their patients. Psychiatry providers can prescribe psychiatric medications in addition to psychotherapy, also known as talk therapy, though not all psychiatrists provide therapy.
In our research, we looked for online mental health platforms that offered psychiatric care, specialized psychiatric care, and extra features to support mental wellness. We prioritized platforms that offer transparency in cost and appointment availability. We also researched which medications each platform can prescribe, which ones they can’t, and how you can fill a prescription if it is part of your treatment plan. Additionally, we highlighted which states the platforms currently operate in, where there are specific laws or regulations around online prescriptions, and when in-person psychiatry may be a better option. Here are our Handbook Team’s findings for the top six online psychiatry platforms and a few others worth considering.
Best online psychiatry platform overall
Our top pick for the best online psychiatry platform is Brightside. We liked that it offers multiple monthly subscription options, including therapy, psychiatry, or a combination of the two, which allows you to connect with a therapist and a psychiatrist through the same platform. The Brightside app is also full of helpful features and resources that you can work on at your own pace.
Our picks for the best online psychiatrist platforms
- Brightside: Best overall
- Talkspace: Best for using insurance
- Sesame: Best for same-day appointments:
- Hims/Hers: Best budget-friendly medication management
- Zocdoc: Best provider search tool
- MDLive: Best for adolescents
In a mental health emergency
Online psychiatrists may not be the most appropriate resource to help in a mental health crisis. If you or someone you know is a danger to themselves or others around them, it is an emergency, and cannot wait for an online therapist’s response.
Don’t wait. You can find help immediately by:
- Visiting urgent care
- Calling or texting 988 for the Suicide & Crisis Lifeline
- Chatting online at 988lifeline.org
- Calling the Substance Abuse and Mental Health Services Administration (SAMHSA)’s Helpline at 1-800-662-4357 or text your zip code to 435748
All the above options will connect you with trained professionals who can provide crisis support. You can find even more resources, including international options, on our helpline directory page.
What medications can online psychiatry providers prescribe?
Online psychiatry platforms are not able to prescribe all types of medication. While most of them can prescribe certain common medications for anxiety and depression, like selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), they may not be able to prescribe controlled substances, like benzodiazepines for anxiety or stimulants for attention-deficit/hyperactivity disorder (ADHD). The types of medications that can be prescribed online are determined by regulations within each state. Some states, for example, require an in-person consultation before you can be prescribed medication. It’s important to ask about the requirements and restrictions in your state before pursuing treatment.
Our testing experience
Collectively, the Handbook Team has put in more than 7,500 hours of research, testing, and evaluation to review different online therapy and psychiatry platforms, down to the fine print. We wrote this review to guide you in finding a provider who can best fit your mental health care needs. Here’s what we did with each:
Testers explore the platforms and fill out the intake assessments to learn what questions the platforms ask, how many questions they ask, and how quickly you are matched with psychiatry providers. Testers then review the list of providers available to see how many choices they have and what information they can see about the providers. We also ask testers to evaluate the appointment times available to them to see how quickly they could be seen and how many choices they have. For each platform, we document which medications they can prescribe and how users can fill their prescriptions. Testers also reach out to customer service with specific questions to gauge how quickly and how thoroughly they respond to requests, and evaluate any additional features the platforms offer, like journals and worksheets. Testers logged their experience in a diary and came together to share their findings when testing concluded.
Our Handbook Team has consulted with more than 60 mental health experts in total. For online psychiatry specifically, we interviewed psychiatrists who offer virtual psychiatry to learn more about their experience. It should be noted that these were providers who offered telehealth sessions through their private practice, not clinicians on online platforms.
We asked for details on when online psychiatry can be beneficial, and when online mental health care is not appropriate. For example, we learned that in the case of someone suffering from agoraphobia, experts told us that in-person sessions are more meaningful to the individual’s progress compared to avoiding exposure therapy by exclusively attending online appointments. We also learned that, for certain conditions, a prescription for a controlled substance is considered a first-line treatment, A first-line treatment or medication is the first treatment option given by a provider because it is proven effective for a specific condition. , and can be an important part of care. For example, stimulants like Adderall or Ritalin are often prescribed to help manage ADHD and are often considered the most effective treatment. But these are controlled substances, and not all online psychiatry platforms can prescribe them.
We looked for online psychiatry platforms that accept insurance and offer transparent pricing and other valuable features on the platform, such as symptom trackers and worksheets.
For someone starting a new medication, medication management can be difficult to add to your daily routine without proper support. That’s why we looked for platforms that offered patients continued access to prescribers who can answer questions about their care and medication. For example, platforms may have messaging portals where patients can message their clinician to ask follow-up questions.
Learn more in our online therapy methodology.
Compare the best online psychiatry platforms of 2024
Platform | Cost* | Insurance | Option for medication delivery? | Visit Site |
---|---|---|---|---|
$95–$349 per month | Yes | No | Visit Site | |
$299 for initial evaluation; $175 for follow-up visits | Yes | No | Visit Site | |
Varies by provider | No | Yes | Visit Site | |
$39–$85 per month | No | Yes | Visit Site | |
Varies by provider | Yes | No | Visit Site | |
$284 for initial evaluation; $108 for follow-up visits | Yes | No | Visit Site |
* Out-of-pocket cost without insurance.
The best online psychiatry platform reviews
Best overall: Brightside
Best for using insurance: Talkspace
Best for same-day appointments: Sesame
Best budget-friendly medication management: Hims/Hers
Best provider search tool: Zocdoc
Best for adolescents: MDLive
Other brands to consider
Talkiatry
Talkiatry is a network of online psychiatry and therapy providers. It only accepts patients with in-network insurance plans, but you can easily check if Talkiatry takes your insurance by using its insurance checker tool. While Talkiatry doesn’t charge membership fees, it also has no extra features like those available through the platforms mentioned above.
Talkiatry only operates in 43 states and is currently unavailable to people in Alaska, Delaware, Hawaii, Idaho, New Mexico, North Dakota, South Dakota, and Wyoming. Talkiatry also doesn’t provide care for people diagnosed with schizophrenia or eating disorders.
While comparing online psychiatry platforms, we found Talkiatry to be similar to Talkspace psychiatry, but because it doesn’t operate in all states, it didn’t make our list of top picks. But if you live in one of the 43 states it operates in and have one of the insurance plans it accepts, Talkiatry may be a good option.
We talked to one Talkiatry user who told us that she liked the platform because she was able to make her initial appointment for the next day after signing up. She also told us that refilling her prescriptions was easy through Talkiatry, with her medications often available the same day she requested a refill.
To learn more about this platform, read our Talkiatry review.
Little Otter
Little Otter is an online children’s mental health platform supporting children, parents, and the whole family. Unlike MDLive, Little Otter supports children zero to 14 years old. It offers online therapy, parent training, couples therapy, and child psychiatry. Its app has sections for family assessments and custom reports, a messaging portal with your care team, and a resource section containing toolkits and educational articles for parents.
The platform is only available in a handful of states and is in-network with a few insurance plans: Independence Blue Cross (in Pennsylvania and Delaware), AmeriHealth, and Sana. It currently has providers licensed in California, Colorado, Florida, Georgia, Illinois, Maryland, New York, New Jersey, North Carolina, Pennsylvania, Texas, Utah, Virginia, and Washington, DC.
Little Otter’s out-of-pocket online psychiatry costs were the highest among the online psychiatry platforms we researched. An initial evaluation costs $500, and follow-up sessions cost $250 each. It may be worth your consideration if you’re in-network with its providers, live in one of the states it operates in, and are looking for online mental health support for you and your child.
Our final verdict
We researched and found six of the best online mental health care platforms that offer psychiatry to consider. Brightside was our top pick because it comes with supportive resources and features to help you keep in close contact with your psychiatry provider. Talkspace, Sesame, Hims/Hers, Zocdoc, and MDLive are also top platform choices, each with its own unique pros and cons.
Ryan Sultán, psychiatrist and assistant professor at Columbia University, adds that online psychiatry also breaks down some of the stigma of attending traditional in-person appointments. “This mode of delivery can encourage more people to seek the help they need,” Sultán says.
Though the experts we’ve interviewed reaffirm that there can be benefits from online psychiatry, online psychiatry platforms may not be appropriate for all cases. For example, they may not treat all conditions or offer all treatment options. In cases of mental health emergencies, severe mental health symptoms, complex diagnoses, or if it’s your first time seeking psychiatric care, we recommend consulting with providers in person to receive more comprehensive care and medical advice before engaging in telepsychiatry.
Before you try online psychiatry
We asked psychiatrists what patients should know before they try online psychiatry sessions. Here’s what we think you should consider when deciding between online psychiatry or in-person psychiatry:
- Is this an emergency?
- Are you nervous about communicating over audio or video online?
- Do you have a quiet space where you feel safe and comfortable sharing the details of your health history and mental health?
- Are you looking for medication therapy or starting a new medication?
If you answered yes to any of the above, an in-person appointment may benefit you more. Richard Miller, psychiatrist at Landmark Medical Center in Woonsocket, Rhode Island, explains that in-person appointments can better assess signs and symptoms of certain conditions, like substance use disorder, bipolar disorder, or schizophrenia, that may not be obvious in an online session. “[There are] lots of [signs] one can miss if they’re simply making a phone call or doing a Zoom session,” he says. In his practice, Miller shares that he prefers in-person first evaluations because they can be better suited to building a strong and comfortable rapport between the provider and patient.
The psychiatrists we interviewed mentioned a few symptoms and conditions where in-person treatment can be more beneficial than online psychiatry alone. These included:
- Psychosis.
- Paranoia.
- Agoraphobia.
- Bipolar disorder.
- Schizophrenia.
- Substance use disorder.
- ADHD.
- Severe depression and anxiety, with suicidal ideation.
Online psychiatry providers may have some requirements to meet before they’re able to prescribe certain medications remotely. Depending on individual state regulations and provider practice scope, controlled substances like stimulant medications for ADHD may require an in-person evaluation before prescribing.
There are many non-controlled psychiatric medications that require regular blood tests to monitor the safety and effectiveness of your medication therapy, which can be more challenging with online psychiatry. For example, lithium, the first-line treatment for bipolar disorder, isn’t a controlled substance but still requires frequent monitoring of blood concentrations to determine the safest and most effective dose for an individual.
However, some psychiatry providers can still deliver comprehensive psychiatric care virtually. Online providers in private practice may be able to prescribe medications like controlled substances that online therapy platforms can’t. They can also offer the option for in-person evaluation and follow-ups.
The experts we spoke to stressed that whether online psychiatry is right for you or not is very individualized. An individual struggling with their mental illness could benefit from accessing care online, whether it’s through a private practice provider or an online platform—it all depends on the case. Ultimately, getting mental health care is better than not getting any care at all. We recommend talking to your primary care provider about whether online psychiatry is a good option for you.
Frequently asked questions
Online psychiatry sessions connect you with a licensed psychiatry provider (a psychiatrist or psychiatric nurse practitioner) via phone or video conference.
Psychiatrists and psychiatric nurse practitioners can prescribe medications remotely after assessing your medical history. However, providers on online psychiatry platforms like Brightside and Talkspace may not be able to prescribe all types of medications, specifically controlled substances. Individual providers who offer telemedicine visits may be able to prescribe these types of drugs, but, depending on your location, may require an in-person consultation first.
An initial session with an online psychiatry provider can start at $180 and cost up to $500 for some platforms. The average cost over seven platforms was $305.63 for an initial session. The average follow-up session with an online psychiatry provider was $151.57.
However, some platforms offer medication management visits with a prescriber in the form of monthly subscriptions, which start at $29 per month.
Yes. Medicare covers online psychiatry sessions with in-network providers under “outpatient mental health services.” Medicaid coverage for online psychiatry can vary by state. A study by KFF found that all the states surveyed covered psychiatric evaluations in their Medicaid plans.
A psychiatrist is a licensed physician who completed residency after medical school and specializes in supporting mental health and prescribing psychiatric medications. A therapist is a non-prescribing provider who provides psychotherapy, talk therapy, or other non-medication-based mental health support. A psychologist is someone trained in psychology who can provide therapy. We use the term “psychiatry provider” throughout this article to indicate both a psychiatrist and a psychiatric nurse practitioner, both of whom can prescribe psychiatric medications.
Online psychiatry providers can support certain mental health conditions, including anxiety, depression, OCD, insomnia, and PTSD. Online platforms may not be able to treat more complex issues, such as bipolar disorder or treatment-resistant depression, and providers on these platforms cannot prescribe all types of medications. Specifically, online psychiatry platforms may not prescribe controlled substances, such as stimulant medications for ADHD or benzodiazepines for anxiety. Depending on your state of residence, individual psychiatrists who offer virtual visits may be able to prescribe these types of medications after an initial in-person consultation.
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